Privacy Policy

Information we collect

When you contact us, book a walkthrough, or use the calculator, we collect the details you provide — your name, email, organization, operation type, food spend range, and anything you include in a message.

We also collect standard technical information your browser sends automatically (such as IP address, device and browser type, and pages viewed) to operate, secure, and improve the site.

How we use your information

We use your information to respond to enquiries, schedule and conduct walkthroughs, provide and improve our food cost control system and this website, and send you information you have requested. We do not sell your personal information.

How we share information

We share information only with service providers that help us run our business — for example website hosting, email, and scheduling — under confidentiality obligations, or where required by law. We do not sell or rent personal information to anyone.

Data retention

We keep personal information only as long as needed for the purposes described here, or as required by law, after which we delete or anonymize it.

Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing hello@kitchencounts.com. Canadian residents have rights under PIPEDA; depending on where you live, other privacy laws may also apply.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Third-party links

Our site may link to websites we do not control. Their privacy practices are their own, and we encourage you to review their policies.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent version.

Contact us

Questions about this policy or your information? Email hello@kitchencounts.com. Kitchen Counts is based in Toronto, Ontario, Canada.